The sole trader support worker app: shift notes, NDIS invoicing, incident reports and tax — handled in one simple app. Spend minutes on paperwork, not hours.
Just need the invoices? Put a shift in the calendar and Supportal drafts the invoice for you — no notes needed. See the Invoicing plan
Set it up once. After that the paperwork mostly does itself.
Add your clients and their service agreements once — rates, NDIS numbers and goals kept together.
Put your shifts in the calendar, or let them sync both ways with Google Calendar.
Write progress notes and log your hours as you go, from your phone between visits.
Your logged hours become NDIS-priced invoices automatically — correct support items, current rates.
One tap emails the invoice to the client, and you go back to enjoying life.
Running quietly in the background all year, so June isn't a scramble.
Photograph a receipt and Supportal reads the vendor, date and amount, logging the expense for you all year round.
Automatically logs kilometres between shifts and trips to the office, so no claimable travel goes unrecorded.
Plan your week in Supportal and keep it in lock-step with your Google Calendar, both directions.
Income, deductions and estimated tax calculated for you — a clean summary ready for your accountant.
Build a service agreement from a template with your rates, terms and the client's details already filled in — then send it as a PDF to sign.
Any shift note with an incident lands in one place, alongside standalone reports you write — a clear history whenever you need to share it.
Add Supportal to your home screen and it runs full-screen like a native app — fast, and ready even when you're offline between visits.
Free for everyone until 01/01/2027 (no credit card). After that there are three plans: Invoicing at $10/month (shifts in, invoices out), Essentials at $30/month which adds shift notes, incident reports and Google Calendar sync, or Complete at $50/month which adds smart receipt scanning, mileage, expenses and the EOFY tax summary. Pay yearly and you get two months free ($100, $300 or $500 a year). All are completely tax deductible and you can cancel anytime.
Log your shifts and Supportal builds an NDIS-priced invoice for you — the correct support-item codes and current rates — then emails the PDF to the client in one tap.
No. You get full access until 01/01/2027 with no card required. We'll only ask for payment details if you decide to continue.
It's built for independent sole traders first — that focus is what keeps it simple. But the notes, invoicing, expense and mileage tools work just as well if you're in a partnership or small company, or running another kind of small business that bills by the hour. If you invoice for your time, it fits.
Supportal is aligned to the NDIS price guide so your invoices use the right support items and rates. You stay in control and can adjust any line.
Yes. Your data is encrypted and isolated to your account with row-level security, hosted in Australia, and automatically backed up.
Yes — Supportal runs in any modern browser on phone, tablet and desktop, and installs like an app for quick access.
Absolutely. There's no lock-in contract. Cancel whenever you like and you keep access until the end of your billing period.
All three are free for everyone until 01/01/2027. Cancel anytime, no lock-in.
Just want the invoices done? Shifts in, invoices out.
Everything in Invoicing, plus the paperwork behind your shifts.
The whole business in one app, right through to tax time — and completely tax deductible.
Start using Supportal today — set up in minutes.
Start using Supportal free →